Delete your Carros.com account

This page explains how to permanently delete your Carros.com account and the personal data associated with it. Carros.com is the vehicle marketplace operated at carros.com and available as the Carros Android app.

How to request deletion

1. Sign in to your Carros.com account (in the app or at carros.com).
2. Return to this page, or go to Dashboard → Profile, and press "Delete my account" below.
3. Confirm. Your account and associated personal data are permanently deleted immediately.

If you cannot sign in, email privacy@mail.carros.com from your registered email address with the subject "Delete my account" and we will process the deletion.

What is deleted

您的账户配置( 姓名、 电子邮件地址、 电话号码)、 您的车辆列表及其照片、 您与其他用户的往来信息、 您最喜爱的, 您保存的搜索已被永久删除 。

What may be retained

法律上要求我们这样做的,例如,为税务和会计目的,我们可保留一份完成交易的最低限度记录(收费和付款记录),这些记录只保存在法律规定的期限内,然后删除,不用于与你联系,也不用于任何其他目的。