Delete your Carros.com account

This page explains how to permanently delete your Carros.com account and the personal data associated with it. Carros.com is the vehicle marketplace operated at carros.com and available as the Carros Android app.

How to request deletion

1. Sign in to your Carros.com account (in the app or at carros.com).
2. Return to this page, or go to Dashboard → Profile, and press "Delete my account" below.
3. Confirm. Your account and associated personal data are permanently deleted immediately.

If you cannot sign in, email privacy@mail.carros.com from your registered email address with the subject "Delete my account" and we will process the deletion.

What is deleted

Profil akun anjeun (nama, alamat surelek, nomer telepon), daftar kendaraan sareng potona, pesen anjeun ka sareng ti pangguna sanés, anu dipikahoyong, sareng pencarian anu disimpan bakal dihapus sacara permanen.

What may be retained

Kami bisa ngajaga catatan minimum tina transaksi anu réngsé (laporan pembayaran sareng pembayaran) dimana kami diperyogikeun sacara hukum pikeun ngalakukeunana, contona pikeun tujuan pajak sareng akuntansi. Catatan ieu ngan disimpen pikeun periode anu diperyogikeun ku hukum sareng dihapus. Éta henteu dianggo pikeun nyambung ka anjeun atanapi pikeun tujuan sanés.