Delete your Carros.com account

This page explains how to permanently delete your Carros.com account and the personal data associated with it. Carros.com is the vehicle marketplace operated at carros.com and available as the Carros Android app.

How to request deletion

  1. Sign in to your Carros.com account (in the app or at carros.com).
  2. Return to this page, or go to Dashboard → Profile, and press "Delete my account" below.
  3. Confirm. Your account and associated personal data are permanently deleted immediately.

If you cannot sign in, email privacy@mail.carros.com from your registered email address with the subject "Delete my account" and we will process the deletion.

What is deleted

O perfil da súa conta (nome, enderezo de correo electrónico, número de teléfono), os listados dos seus vehículos e as súas fotos, as súas mensaxes a e desde outros usuarios, os seus favoritos e as súas procuras gardadas borraranse permanentemente.

What may be retained

Podemos reter un rexistro mínimo das transaccións completadas (registros de facturación e pagamento) cando sexa legalmente requerido, por exemplo para fins fiscais e contables. Estes rexistros só se manteñen durante o período requerido pola lei e logo bótanse. Non se usan para contactar con vostede nin para ningún outro propósito.